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Research

Daytime drama: online publishers discover dayparts

Online publishers have discovered that the Internet is the best advertising medium for reaching customers during the day, and they’re spreading the news. Both the Newspaper Association of America and the Online Publishers Association have released studies promoting the advantages of buying online advertising by dayparts.

The NY Times charges a 25% premium for daypart-triggered ads, according to the Internet Advertising Report. And Sun bought 100% of Forbes.com ad space between 9 am and 1 pm.

It’s refreshing to see online advertising sold on value and being differentiated more creatively from traditional ad media.

Here are some findings from the OPA report:

  • There are five distinct Internet dayparts characterized by differing usage levels, demographics and type of content accessed: Early morning (M-F 6am – 8am), Daytime (M-F, 8am – 5pm), Evening (M-F, 5pm – 11pm), Late night (M-F, 11pm – 6am), Weekends (Sat-Sun, all day).
  • Daytime is the largest daypart (measured in terms of both total audience and total usage minutes), followed by Evening and Weekends;
  • Affluent, working people between the ages of 25-54 make up a larger share of the Daytime audience than any other daypart;
  • Children under the age of 18 are three times more likely to be reached during the Evening and Weekend dayparts;
  • Internet utilities such as search engines, e-mail and chat show little variation in usage by daypart; online content sites, in contrast, exhibit distinct differences in usage by time of day;
  • Use of News and Information sites is concentrated in the Early Morning and Daytime dayparts;
  • Entertainment/Sports site usage increases dramatically during Evening and Weekend dayparts compared to Daytime;
  • On average, eCommerce activity accounts for only 5.3% of time spent online; a considerably larger share occurs on Evenings and Weekends than during the Daytime.

The NAA report is only available to members. I don’t understand why they’d want to keep this to themselves.

It’s important to remember that although each daypart has distinct demographics, that daypart advertising is no substitute for demographic targeting.

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Research

Newspaper publishers flirt with obscurity, irrelevance

“If many people could redo history they would prefer that the everything-is-free Internet model had never gained ascendancy.” says David Hiller, president of Tribune Interactive, in Columbia Journalism Review. That pretty much sums up the spirit of denial that is gripping more and more newspaper industry executives.

Meanwhile, Newsday reports:

Only 33 percent of U.S. families led by someone age 25 to 34 bought a daily newspaper in 2001 compared with 63 percent in 1985, according to surveys of consumer spending by the Bureau of Labor Statistics. This decline in newspaper purchases is accelerating with a drop of 21 percentage points in the five years ended in 2000, or triple the rate seen during 1985-1995.

They go on to report that 80% of 18 to 34 year olds in the NY metro area get their news from the Internet and only 55% get it from the web.

Meanwhile Steve Outing at Poynter shares the story of an online news editor who lost his job because he opposed charging for the newspaper’s web site.

Some people get it. In a comment on Steve Outing’s posting, Henry Copeland tells us the NY Times has sold 160,000 subscriptions from its web site. Neil Budde, the former publisher and founder of the Wall Street Journal Online, and hero of fee-loving newspaper publishers everywhere, tells PAID, “Too many people are making a rush towards the subscription model because everybody says now is the time they should go for that.”

I’m stunned that this debate is still going on. What’s clear is that, as monopolists accustomed to 25% profit margins, newspaper publishers are intellectually ill-equipped to publish on the Internet.

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Research

About 10% of US Internet users have Web sites

Twenty-five percent of people with Internet access say they or or a family member have their own Web site. Thirteen percent say they or a family member has their own domain name. This, according to the University of Maryland.

This is an odd statistic, because it doesn’t look at individuals, or even at households, but at families. I did some work to make this more useful. According to the Statistical Abstract of the US, there are about 2.7 people per household. For the moment let’s assume one household per family (it’s somewhat higher than that) and assume one person in each family holds the web site and the domain (it’s probably a little higher than that).

I estimate that 9% of people with Internet access have a web site. Keep in mind that the study’s margin of error was 4% and that is compounded by my assumptions. Five years ago, at IDC, we determined that about 10% of Internet users had Web sites.

The share of Internet users with Web sites has not changed significantly in the last five years. [Thanks, eMarketer!]

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Research

How to make money selling online ads

Two-thirds of online advertising is direct marketing, according to Neilsen/NetRatings. This is up from 59 percent in fourth-quarter 2001. Eighty percent of banner and other large ad formats were direct marketing ads.
If you can’t deliver mass quantities of readily-identifiable people who are ready to buy, you’re going to have a tough time selling ads online. [Thanks, Marketingfix!]

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Research

How bad is commercial content management software?

The Asilomar Institute for Information Architecture has some interesting answers to the question “What problems have you experienced when designing for or implementing content management software?”

It’s not surprising that the number one answer was “Commercial software too expensive”. But it is surprising that so may respondents checked so many items on the multiple-reponse list–8.3 problems per respondent!

There are eight complaints suffered by more than 40% of respondents:

Commercial software too expensive 57%
Required too much customization 54%
Poor process for migrating old content 51%
Not flexible enough to accomodate my design 48%
Difficult to evaluate vendors 48%
Commercial software required too much time to implement 44%
Difficult to integrate with other systems 44%
Didn’t allow enough customization 41%

Why would anyone put themselves through this?

Categories
News

On the bright side, maybe it'll distract SBC

SBC is thinking about buying DirecTV. The presumed theory is that SBC needs to be able to offer Local+Long Distance+DSL+TV to compete with the cable companies offerings. This is Michael Powell’s wet dream: megacorporations slugging it out like giant Japanese robots in the marketplace.
It was the ideal of one-stop communications shopping that doomed AT&T. SBC is currently running baffling ads in California which tout the principal benefit of buying local and long distance from the same company as the convenience of having a single bill. It turns out that consumers didn’t want one bill for all their communications services, because once they saw the bill it was too damn big.
This strategy also failed in the banking industry, where it was known in the eighties as “the financial supermarket”.
It may make sense for the cable co’s to use as much of their coaxial cable to offer lots of services. But there is no logic in SBC buying a shaky company in an industry about which they know less than nothing. Unfortunately for them, there is no competitive symmetry. SBC would be better off if Rupert Murdoch bought DirecTV and kept Comcast execs awake at night.
I wonder if SBC had anything to do with DirecTV deciding to get out of the DSL business.

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Research

Convergence myths and cold, hard convergence realities

Console video game sales are growing and PC game sales are declining. Let’s face it, it makes more sense to have a dedicated, inexpensive device that is purpose-built for playing games than to tie up the family computer.
This is more evidence (if more is needed) that device convergence is a myth. Someone once told me (attributing it to Andy Seybold) that the only successfully converged devices were the toaster oven and clock radio.
Meanwhile, visionary journalists still cling to the idea of back-end (newsroom) convergence–one reporter, many media. Despite their optimism, this will result in newspapers selling out to broadcasters, newsroom staff cuts, and “convergence” between edit and advertising.

Categories
News

Tragedy of the marketing commons, Part V

The Direct Marketing Association is suing to prevent the institution of a single, national opt-out list for direct marketing. Apparently, they believe they have a first amendment right to talk to people who do not want to talk to them. Protecting telemarketers and Nike’s right to lie are apparently all the first amendment is used for these days.