The Asilomar Institute for Information Architecture has some interesting answers to the question “What problems have you experienced when designing for or implementing content management software?”
It’s not surprising that the number one answer was “Commercial software too expensive”. But it is surprising that so may respondents checked so many items on the multiple-reponse list–8.3 problems per respondent!
There are eight complaints suffered by more than 40% of respondents:
|Commercial software too expensive||57%|
|Required too much customization||54%|
|Poor process for migrating old content||51%|
|Not flexible enough to accomodate my design||48%|
|Difficult to evaluate vendors||48%|
|Commercial software required too much time to implement||44%|
|Difficult to integrate with other systems||44%|
|Didn’t allow enough customization||41%|
Why would anyone put themselves through this?