Now I know why they're called broadcasters

It’s not yet clear who will dominate the social media sphere in the local market, but local broadcasters seem like a long shot.
In my home town you can’t get TV without cable. Comcast, meanwhile, provides an unbelievably poor signal for many local TV stations. Finally fed up with the mind-addling humming in the background of The Office every week, I decided that the most expedient solution would be to ring up my friends at the local NBC affiliate and have them bust Comcast’s chops.
I’m not sure what I expected, but I didn’t expect this.
Their “Contact us” page provides a phone number with an answer-bot. The only option for theoretically speaking to a live person is ad sales. Otherwise, you’d better know the name of the person you want to talk to.
Or you can use an email form (ick) to send a message to Newstips, Programming, Weather, or Web staff. I tried it, but apparently they forgot to hire an intern to actually read their mail.
Anyway, I’ve now sent an email to ad sales. They’re the only ones with published names or email addresses, and they might even be opening their mail.
Originally published on my blog at JupiterResearch.