Don't hold your breath waiting for recruitment classifieds to bounce back

Newspapers are in danger of losing the recruitment market for good. Steve Outing does a good job of interviewing researchers who have looked at this market, laying out the issues, and suggesting strategies.
Clearly, the quality of current offerings, including those from market leader Monster.com, is poor. And CareerBuilder hasn’t delivered the quality and business opportunities that newspapers need.
In the housing slump of of the eighties, the San Jose Mercury News lost a lot of real estate classifieds, just as you’d expect. But in the housing boom of the nineties, that advertising didn’t return. The advertisers had found more efficient and less expensive ways to sell houses. When the Bush recession is over, I doubt that newspapers will ever see recruitment classified linage return to their peak levels. Their big advertisers were already weary of the treatment they were getting when the Web became an option.
Unless newspapers can deconstruct the recruitment classified business, all that will be left of the recruitment advertising business will be ads for telemarketing jobs and work-at-home schemes.

The fate of Salon

It breaks my heart that Salon may not make it. Salon represented the best that the commercial Web had to offer and it demonstrated that newspaper editors are capable of creating smart editorial products once the need for 60% market penetration was removed. It also showed that online-only publications could break news.
Of course, Salon was never a business. Harper’s, The Atlantic, The New Republic, and the Washington Monthly aren’t businesses. Meanwhile, I (and probably a lot of other people) read it a lot less after they put their best content behind a subscription barrier and cut their staff.
I suppose they’ll have to declare bankruptcy and go dark before the remains can be salvaged. It’s also troubling that the fate of The WELL hangs in the balance here.
I kept vainly hoping one of the big newspaper corporations would buy it and repurpose Salon’s content in their papers. But the only real solution for Salon is to find an rich individual to bankroll it for personal reasons. That’s why Slate is still around.

Cliff Figallo on community

Don’t focus on making or building or managing anything called “a community.” Foster good and energetic conversation. Give it a place to happen. Let the network know about your network. Invite interesting and outspoken people. Let community happen if it’s meant to. If the juice is there, people will stick around and make it interesting.” This is part of a great note on Mitch Ratcliffe’s site.
Cliff was one of the key people in building The WELL, the “place” most people think of when they talk about online community, whether they know it or not. I was a lurker on The WELL in the early 90’s and most of what I learned about the Internet and online community came from the conversations and meta-conversations that took place there.
Community is still happening all over the Net, often in unexpected places. To my knowledge community has never been a commercial success, despite all the lip service paid to it during the Bubble.
I’ve learned a lot more about my physical community from a local mailing list than I have from the local newspaper, and the people I met there inspired me to get involved in a (local) political campaign for the first time in my life.
I don’t think anyone could have guessed that community could evolve among thousands of individual web sites, each of them a virtual monologue, but web logs indeed coalesce into communities. Dave Winer deserves a lot of credit for creating and empowering that community, and for creating by example the nature of the conversation that happens there.
Surprisingly, there are still a lot of communities on Usenet. It wasn’t that long ago that when reporters referred “the Internet”, as in “What does the Internet think of Jerry Garcia’s death?” they meant Usenet. Google deserves our gratitude for rescuing Usenet’s archives from the ashes of Deja News and for creating a usable Web-based interface for new postings.
I used to call “community” the Big Lie of the Internet, mainly because of the way that people who didn’t understand what it meant intended to harness it for commercial purposes.
Creating a community is still the hardest thing to do on the Web, or anywhere else.

How the Poynter Institute ruined my day, and maybe yours

The Poynter Institute (“a school for journalists, future journalists, and teachers of journalism”), which hosts a lot of important content about media, just redesigned its web site. It looks nice.
I wish they hadn’t dumped clear and obvious URL’s (http://www.poynter.org/medianews) for obscure URL’s that were clearly designed by a programmer (http://www.poynter.org/column.asp?id=45).
But I cannot believe they broke all their links in the process. Any links to eMedia Tidbits on this site are now worthless. Any items that contain those links are a lot less useful than they were yesterday. Big chunks are missing from our conversation.
You would think that after screams of pain about the way that Knight-Ridder’s redesign damaged the Web by destroying historical links that Poynter would have known better.
Making something irretrievable is another way of destroying it.

Synergy takes a holiday

Perhaps the avatars of media synergy are beginning to realize that it doesn’t work.
Disney has announced that its online sites (ESPN.com, Disney.com, ABCNews.com, GO.com, etc.) are collectively making money. After abandoning its synergy-driven GO.com strategy and giving its business units both control of and responsibility for their online divisions, they figured out a way to make a buck with online content.

“I feel good that we’ve been able to sort of figure it out,” said Steve Wadsworth, president of the Walt Disney Internet Group.

Astonishingly, AOL/TW told the NY Times that Harry Potter hasn’t and isn’t going to be carrying a lot of synergistic baggage:

“The biggest advantage we have had from AOL Time Warner is the support to be able, if we chose, to say no to something even if it was in the best interest of another division,” said Diane Henry, a senior vice president for marketing at Warner Brothers Pictures. “It was always driven by what is best for Harry Potter rather than some synergistic effort.”

Most of the synergy went one way last year, with AOL/TW’s outlets carrying tons of promotion for the movie, and not receiving a lot of merchandising goodies in return.
Meanwhile, CBS MarketWatch is looking to buy Edgar Online. MarketWatch is the beneficiary of CBS’s anti-synergy approach of taking big minority stakes in Internet companies and letting them do what they do best.
It’s too soon to say whether Disney and AOL/TW are prepared to say that they lied to stockholders and themselves about the synergy in the acquisitions. It’ll probably take a real change of management before that happens.

Should your wireless carrier care what you're saying?

What if your local telephone company charged you differently for different kinds of calls? Suppose they charged a percentage of orders you place with your broker or Land’s End or QVC? Or maybe charged you more if you use a modem? How would that make you feel?
If that sounds invasive, why do we put up with it from our wireless carriers?
While they seem to have given up (for the time being) their dream charging vigorish on Web transactions conducted over cell phones, they’re still desperate to discriminate between voice and data and charge differently for them.
This doesn’t make sense. On digital systems, voice and data are both transmitted as bits. And it’s not obvious, once you think about it for even a moment, that data uses any more bandwidth than voice. Digitized full-duplex voice takes a lot of bandwidth for the entire conversation. The typical online connection (email and web browsing) contains a lot of idle time and the high-bandwidth bursts are probably a lot shorter.
The most likely bandwidth-hogging applications are file downloads and streaming media. These are easily dealt with by charging by the minute, just as you would for long, intensive voice conversations.
There is no excuse for metering wireless digital connections by the byte.
But there is a reason: the wireless carriers spent too much money for spectrum and G3 hardware in anticipation of gouging us. It’s time to allow them to fail.

An AP Stylebook for URL's?

Jeremy Zawodny agrees that URL’s matter. He says they should be short and guessable. URL’s that aren’t are usually the result of developer laziness.
He then goes on to tell the story of a long thrash at Yahoo about how a certain URL should be formed. I’ve been in similar discussions and they rapidly get tiresome. But I’m glad someone’s taking the time to do it.
We have standards for Internet ad formats, why can’t we have them for URL’s?